Privacy Policy

1. Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our website and services.

Personal Information You Provide:

• Name and contact information (email address, phone number, location)
• Payment and billing information
• Account credentials (username, password)
• Professional credentials and qualifications (for certification purposes)
• Course progress, assessment submissions, and case study documentation
• Communications with us (emails, support requests, feedback)

Information Collected Automatically:

• Device and browser information
• IP address and location data
• Usage data (pages visited, time spent, course interactions)
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide access to courses and educational materials
• To process payments and manage your account
• To assess your progress and issue certifications
• To communicate with you about courses, updates, and support
• To improve our website, courses, and services
• To comply with legal obligations and prevent fraud
• To send marketing communications (with your consent)

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We use third-party platforms (such as Systeme.io for course delivery and payment processing) that may have access to your data to provide services on our behalf
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety
• Business Transfers: In the event of a merger, sale, or transfer of assets, your information may be transferred to the new entity
• With Your Consent: We may share information with your explicit permission

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

• Course progress and certification records are retained indefinitely for verification purposes
• Payment records are retained as required by tax and accounting regulations
• Marketing communications can be unsubscribed from at any time

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal and contractual obligations)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a portable format

To exercise these rights, contact us at registrations@lizakimble.online.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver relevant content. You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.

8. Third-Party Websites

Our website may contain links to third-party websites (such as social media platforms or payment processors). We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are intended for adults aged 18 and over. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child, we will delete it promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: registrations@lizakimble.online
Location: KwaZulu-Natal, South Africa